Managing a Shopify shop in 2025 is very promising, but very competitive. Hundreds of new Shopify stores are opening up every day, and bringing your own customers is more expensive than ever before. Paid ads are even more expensive. And social media organic reach keeps getting more and more limited. But the one marketing channel that is still working is:
Key Takeaways
- Email marketing delivers an average $36 ROI for every $1 spent it is one of the highest-performing channels for Shopify stores.
- The right email marketing app automates your campaigns, saving time while increasing conversions.
- Segmentation and personalization are not optional; they are what separates a 1% open rate from a 40% open rate.
- Omnisend is great for beginners wanting multi-channel coverage. Klaviyo excels at data-driven scaling.
- Yotpo wins for loyalty-driven brands. Brevo PushOwl adds web push notifications as a unique advantage.
- Mailchimp is the easiest starting point for brand-new store owners.
- Choose based on your store size, budget, automation needs, and growth goals, not just popularity.
Statistics from Litmus highlight that email marketing remains one of the most powerful digital channels, delivering an average return of $36–$42 for every $1 spent, with some businesses achieving even higher returns depending on strategy and industry.
That has the potential to be the highest ROI channel in digital marketing. This figure can increase even further, according to Omnisend’s report, by 70% by using these emails: automated, triggered by customer behavior.
Now here is the real deal. Your raw email is just not enough. You need the right email marketing software. The right software will automatically help you send a message to the right person at the right time.
In this blog, you will learn:
- Why every Shopify store needs an email marketing app
- What key features to look for before choosing one
- A clear comparison of the top 5 email marketing apps for Shopify
- How to pick the best app based on your store size, budget, and goals
Why Every Shopify Store Needs an Email Marketing App
Every time a customer purchases from your Shopify you acquire something more valuable than money: their email address. This is known as owned marketing, and it costs nothing to market to that customer through owned marketing.
Compare that to social media or paid advertisements. On Google or Instagram, you pay every time for your ad to be seen. With email, you have ownership of your audience. You decide when, how, and to whom you email.
Here is why an email marketing app makes this even more powerful:
- Better customer engagement: Personalized emails get 6x higher transaction rates than generic ones (Experian).
- Automated campaigns: Send welcome emails, cart reminders, and re-engagement messages without lifting a finger.
- Higher repeat purchases: Email is the top channel for driving repeat buys. Return customers spend 67% more than new ones (Bain & Company).
- Personalized shopping experience: Apps use purchase history and browsing behavior to send offers that feel custom-made.
Real-World Use Cases
- A retailer believes a certain product will be very popular, so they sent out an automated back-in-stock email to 500 people. 120 clicks through and 40 buys from the email within 48 hours.
- A beauty brand employs a post-purchase email flow to upsell skincare bundles. Average order value increases by 22%.
- A home supplies retailer targets dormants in a reactivation campaign with a 18% respond and purchase.
This is no coincidence. It is the result of store owners employing intelligent email marketing tools for Shopify that automate, segment, and customize all the communications.
Key Features to Look for in an Email Marketing App
Just as not every email marketing application is alike. Before selecting one, you should be certain it has these fundamental features:
1. Automation Workflows
Automation is the core of email marketing for Shopify businesses, so what you want to find is apps that will allow you to create flows such as welcome emails, abandoned cart recovery, post-purchase follow-up, win back campaigns, etc., that once set up, run 24/7.
2. Segmentation and Personalization
Mass emailing the same message to all customers is inefficient. The best tools allow you to segment customers into groups based on purchase history, location, value of basket, browsing habits, etc. This enables highly targeted messaging with greater conversions.
3. Email Templates and Design Tools
You don’t have to be a designer. Search for drag-and-drop editors that have ready-made mobile-friendly template designs. Effective email design helps establish credibility and increases clicks.
4. SMS and Multi-Channel Support
The top email automation Shopify tools likewise include SMS. Using both email and text messaging will dramatically increase both open rates and recovery rates for abandoned carts.
5. Analytics and Reporting
Track open rates, click-through rates, revenue per email, and unsubscribe rates. The more data you have, the better.
6. Shopify Integration
It must seamlessly integrate with your Shopify store, sync customer information automatically, and automate triggers/emails based on whatever’s happening on your store. No manual work.
Comparison of Top Shopify Email Marketing Apps
| App Name | Best For | Key Feature | Pricing | Free Plan |
| Omnisend | Multi-channel eCommerce | SMS + Email Automation | Start from $16/mo | Yes |
| Klaviyo | Data-driven DTC brands | Advanced Segmentation | Start from $15/mo | Yes |
| Yotpo | Loyalty + Reviews + Email | Unified Marketing Suite | Start from $19/mo | Yes |
| Brevo (PushOwl) | Push + Email + SMS | Web Push Notifications | Start from $19/mo | Yes |
| Mailchimp | Beginner-friendly stores | Drag-and-Drop Builder | Start from $13/mo | Yes |
Top 5 Shopify Email Marketing Apps
1. Omnisend Email Marketing & SMS

Omnisend is one of the top email marketing apps for ecommerce, and on the move for a good reason. It was created exclusively for online stores, and not for bean counters or accountants or whatever. That means we created every part of it, from automation templates to reporting, with the way your customers think.
Omnisend provides email, SMS, push notifications, and even WhatsApp, all in one solution. Making it by far one of the most comprehensive Shopify email automation tools on the market today. With a great free plan and ready-made automation workflows, it is a compelling option for new and growing Shopify stores looking for results without a huge learning curve.
Key Features:
- Pre-built automation workflows (welcome, cart abandonment, win-back)
- Email + SMS + push notification in one platform
- Advanced segmentation based on shopping behavior
- A/B testing for subject lines and content
- Real-time sales and performance tracking dashboard
Pros:
- Purpose-built for eCommerce (not general marketing)
- Generous free plan for up to 500 emails/month
- Easy-to-use drag-and-drop builder
Cons:
- SMS credits cost extra on lower plans
- Reporting can feel limited on the free tier
Pricing:
- Free Plan: 250 Contacts / 500 Emails/Mo
- Standard: $16/ Month
- Pro: $59/ Month
Best For: Small to mid-size Shopify stores that want multi-channel automation with minimal setup.
2. Klaviyo: Email Marketing & SMS

Klaviyo is considered the best email marketing app for Shopify, even among heavy data users and other DTC brands looking to maximize data use. It integrates directly with your shop and streams extremely detailed customer data into it, including purchasing and browsing history, predictive lifetime value, and so on, enabling super granular segmentation and customization of email flows.
Klaviyo flows are fantastic and very flexible. Many brands are having huge success with it and claim that it has become their largest revenue source. If you take email marketing seriously for your Shopify stores, then it’s very difficult not to give Klaviyo a try.
Key Features:
- Best-in-class segmentation with 100+ data points
- Predictive analytics and customer lifetime value scoring
- Deep Shopify integration with real-time data sync
- Advanced flow builder with conditional splits and branching
- Omnichannel: email + SMS in one platform
Pros:
- Extremely powerful segmentation and targeting
- Reliable revenue attribution reporting
- Integrates with 350+ apps and platforms
Cons:
- Pricing can get expensive as your list grows
- Steeper learning curve for beginners
Pricing:
- Free Plan: 250 Contacts / 150 SMS/MMS
- SMS: $15/ Month
- Pro: $20/ Month
Best For: Growing and scaling DTC brands that want data-driven, high-conversion email campaigns.
3. Yotpo: Email Marketing & SMS

Yotpo is a distinctly different kind of email marketing app for ecommerce. It does this by combining email, SMS, loyalty, and reviews into one integrated platform. This has advantages because your customer data reviews, points, and referrals can enhance your marketing campaigns.
Consider being able to email those customers who left you a five-star review, encouraging them to join your loyalty programme. Or then trigger an SMS when someone is about to earn a reward. If you have a range of products that thrive on social proof and customer loyalty for additional purchases, then Yotpo provides a level of integration that traditionally e mail tools cannot.
Key Features:
- Unified platform: email + SMS + loyalty + reviews
- Automated loyalty and rewards-triggered campaigns
- Review request automation post-purchase
- Segmentation based on loyalty status, reviews, and purchases
- Shopify-native with one-click install and sync
Pros:
- All-in-one marketing suite saves time and cost
- Loyalty and review data improve targeting accuracy
- Strong tools for increasing repeat purchases
Cons:
- Can feel complex if you only need a basic email
- Some features (loyalty, reviews) cost extra
Pricing:
- Free Plan: 1000 Emails/Mo
- Starter: $19/ Month
- Pro: $59/ Month
- Premium: $199/ Month
Best For: Mid-size to established Shopify brands that sell repeat-purchase products and want a loyalty-driven ecosystem.
4. Brevo PushOwl: Email, Push, SMS

Brevo, previously Sendinblue, bought PushOwl to bring together a feature-rich multi-channel marketing product for your shop. The real kicker in this was the integration of web push notifications (which most email marketing tools lack). Push notifications get sent straight to the browser or phone of your customer, even if your website or your mail inbox isn’t currently open.
Effectively, you can recover abandoned carts, promote sales, and re-engage your customers through an entirely new touchpoint. When added to email marketing and SMS, you gain three mighty tools for your shop in a cost-efficient platform. Brévo PushOwl is an excellent choice for any shop seeking to reach outside the inbox.
Key Features:
- Web push notifications for browser and mobile
- Email marketing with a drag-and-drop builder
- SMS campaigns with personalization
- Abandoned cart recovery via push + email + SMS
- Automated workflows across all three channels
Pros:
- Unique web push channel not available in most tools
- Multi-channel coverage at an affordable price
- Easy setup with Shopify, no developer needed
Cons:
- Email builder is not as advanced as Klaviyo or Omnisend
- The analytics dashboard could be more detailed
Pricing:
- Free Plan: 500 Emails/Mo
- Plus: $19/ Month
- Power: $79/ Month
Best For: Shopify stores that want to go beyond email and reach customers with push notifications, especially for cart recovery.
5. Mailchimp Email SMS Marketing

Mailchimp is a name familiar to anyone using email marketing worldwide. It was originally a multi-purpose service for general businesses before incorporating a Shopify app and eCommerce add-ons. Mailchimp is one of the best email marketing tools for people who have just set up a new Shopify store. It has a simple, bright interface that is easy for beginners to grasp.
The free plan is flexible enough to start your first campaigns and get the hang of it. Not as eCommerce-oriented as Omnisend or Klaviyo, Mailchimp, however, has all the essentials covered: design, delivery, and list management without the potential frustration of complex settings.
Key Features:
- Intuitive drag-and-drop email builder
- Pre-built automation for welcome, cart, and re-engagement
- Audience segmentation with behavioral tags
- A/B testing for subject lines and content
- Basic SMS marketing (via integration)
Pros:
- Very beginner-friendly with a gentle learning curve
- Strong free plan for stores with small lists
- Clean, professional email design tools
Cons:
- Shopify integration is not as deep as Omnisend or Klaviyo
- Can become expensive as your list grows
Pricing:
- Free Plan:
- Essentials: $13/ Month
- Standard: $20/ Month
- Premium: $350/ Month
Best For: New Shopify store owners or small businesses starting their first email marketing campaigns.
How to Choose the Right Email Marketing App for Your Shopify Store
There isn’t a perfect email marketing app for every store. The successful choice will come down to where you are now and where you want to go. Here’s a simple decision tool to help:
Based on Store Size
- Just starting (0–500 subscribers): Mailchimp or Omnisend free plan
- Growing store (500–5,000 subscribers): Omnisend or Klaviyo
- Scaling brand (5,000+ subscribers): Klaviyo or Yotpo
Based on the budget
- Tight budget: Omnisend free plan or Brevo PushOwl
- Mid-range: Mailchimp, Omnisend paid, or Brevo
- Investing for growth: Klaviyo or Yotpo full suite
Based on Automation Needs
- Basic flows only: Mailchimp or Omnisend
- Advanced behavioral automation: Klaviyo
- Loyalty + email + reviews combined: Yotpo
- Push notifications + email + SMS: Brevo PushOwl
Based on Growth Goals
- Building a repeat customer base: Yotpo or Klaviyo
- Recovering abandoned carts fast: Omnisend or Brevo PushOwl
- Scaling DTC brand with data insights: Klaviyo
- Multi-channel reach for seasonal sales: Omnisend or Brevo
Conclusion
Email is not dead. In fact, for Shopify stores, it is one of the most vibrant and successful marketing channels today. The five apps we’ve looked at for this complete guide, Omnisend, Klaviyo, Yotpo, Brevo, PushOwl, and Mailchimp, each solve a genuine problem for a genuine type of retailer.
If you’re just getting started, go with either Mailchimp or Omnisend today and get that first automation up and running by the end of the week. If you are already expanding and want to work deeper on your data and segmentations, it’s well worth the investment. If both reviews and loyalty matter to your brand, then Yotpo pulls it all together. And if you want a channel that most of your competitors are ignoring, then Brevo PushOwl’s push notifications could be your advantage.
The future of email marketing in eCommerce is one of AI-powered personalization, predictive sends, and frictionless multi-channel experiences. The best part? All five services in this list are already going there!
Don’t wait to start because the time is just right. Choose an email marketing app that is a good fit for where you are now, and grow with it. Your next sale could be sitting waiting in an inbox right now, just waiting for the right email to turn it into a purchase.
Frequently Asked Questions (FAQs)
Q1. What is the best email marketing app for a new Shopify store?
MailChimp and Omnisend are the most suitable beginning points for small online businesses. Both programs offer free accounts, simple setup, and easy-to-use automation workflows to get you up and running, converting customers as quickly as possible.
Q2. Is email marketing still effective for eCommerce in 2025?
Yes. Email marketing consistently provides one of the best ROIs in digital marketing, with an average return of $36 for every dollar spent. Automation and personalization can improve conversion rates even further.
Q3. Can I use more than one email marketing app on Shopify?
Practically speaking, yes, but it’s not a good idea. If using more than 1, it can scatter your customer data, cause overlapping addresses, and drive up costs. Using just 1 powerful DM is most straightforward and best.
Q4. What is the difference between Klaviyo and Omnisend for Shopify?
Klaviyo provides more robust data analytics and segmentation workflows for growth brands. Omnisend is a more straightforward multi-channel with email, sms and push. Omnisend is best for beginners. Klaviyo is best for advanced marketers.
Q5. How important is SMS in a Shopify email marketing app?
SMS delivers unmatched engagement, with 90–98% open rates and most messages read within minutes. head and shoulders above email. Combining SMS with email in a single tool increases cart recovery, boosting promotions and customer retention for your Shopify store by a huge amount.
Q6. Do Shopify email marketing apps support automation for abandoned carts?
Yes. All five apps in this guide automate abandoned cart recovery. Omnisend, Klaviyo, and Brevo PushOwl excel at multi-channel cart recovery, using a mix of email, SMS, and push notifications.









